Shipping Policy

We ship all orders directly from Italy and are committed to delivering our cosmetic products in a safe, fast, and reliable manner.

Order Processing Time  
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive an email confirmation with tracking information.

Shipping Destinations & Delivery Times  
We currently ship to the following locations:

- Italy: 2–4 business days  
- European Union: 3–7 business days  

Delivery times are estimates and may vary depending on the destination, courier performance, or unforeseen circumstances.

Shipping Costs  
Shipping costs are calculated at checkout based on the delivery destination and order size. All applicable shipping charges will be clearly displayed before completing your purchase.

Cosmetic Products & Safety  
All cosmetic products are carefully packaged to ensure they arrive in perfect condition and in compliance with applicable EU cosmetic regulations.

Tracking Information  
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

Delays & Responsibility  
While we strive to meet the estimated delivery times, delays may occasionally occur due to courier issues, customs procedures, or external factors beyond our control. We are not responsible for delays caused by these circumstances.

For any questions regarding shipping, please contact our customer support before placing your order.